We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.
(2) Who Are We?
Absolute Barrister Ltd is the 'data controller' and 'data processor' for your data. There are many ways to get in touch (see our FAQ). You can also find our contact details on the 'Contact Us' page and at the bottom of our home page. We also use other suppliers to provide your services who also control and process your data and we have set out how we do that below.
(3) When you Find Us
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. We do not identify you personally. The cookie stores a number in your browser which uniquely identifies that browser on a specific computer: it does not identify a specific person and will not contain any of your personal information. Browsers may be associated with a demographic category, such as gender, or age range based on the sites visited. Some sites might also provide Google with demographic data that you share on social networking sites and/or Google profiles.
Our website uses the Google AdWords and Bing remarketing services to advertise on third party websites (including for example Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the home page contact form to make an enquiry.
You can also choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
(4) Contacting Us – The Basis Upon Which We Process Your Data
When you get in touch, send us an online contact form, or email request, or call us - then we will use thae information that you communicate to us, such as summary details of your case, to see whether we can assist in offering you the legal services you are eqnurieing about. We will keep you contact information including your email address. Additionally, after we enter into a contract and as your case or advice progreses, we may ask you for further information which we also hold. Generally we hold that data for six years, so that we may comply with dealing with issues that may result in including dealing with complainst with government agencies like the Ministry of Justice and the Legal Ombudsman for and for our own ability to deal with those complaints.
Further, we keep your data for research to develop low cost automated services in the future, which would use artificial intelligence (or similar automated decision making) to implement or learn from that data. It is in the public interest to conduct technical and scientific research to provide better and more cost effective legal services. We take a number of safeguards to ensure the data is protected in such a way that the data itself is not available to third parties, but only used to develop the services themselves.
(5) What we do with the information we gather
We use this information to understand your needs better, so that we can determine whether we can help to provide you with legal and / or support services associated with your case. It is important to us to understand how you use the website so that we can make it the best it can possibly can be, and improve the way we work.
We use barristers who we instruct on your behalf. We will give your information to the barrister or barristers involved in your case so that they may represent you properly after you decide to go ahead. As you might imagine, barristers are highly regulated and are required to have their own data policy.
We do not give your details to other third parties and we only provide our advertisers only with aggregate statistical information about our visitors. From time to time, we may also use your information to contact you to ask you for your feedback on how we’re doing or to send you information about our own products and services that may be of interest to you. You can of course opt out of those emails, for example, at any time. If you are an existing customer, we may contact you if we feel there is another service which we think could benefit you.
Sometimes we may have to disclose your information when we are legally required to do so, or to assist in the prevention of fraud and to minimize credit risk.
(6) Security & Other Processors
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We are continually developing our technical offerings and we use services providers who themselves act as data processors. They only access data in so far as it is necessary for the performance of their tasks, if at all.
Our data is hosted in the United Kingdom. We also use suppliers to assist with contractual and precontractual steps which may require your data to be transferred and to be accessed outside of the EU. We also use technical assistance, development and support from resources outside of the EU to provide us with the very latest technical resource for the services we offer you. We only do that to those countries that provide adequate protection for your data as deemed by the EU.
(7) Payment Details
We use third party payment providers for all of our transitions. That means that we do not store credit card details nor do we share customer details with any additional parties.
(8) Controlling your personal information
You may request details of personal information which we hold about you. If you would like a copy of the information held on you please contact us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
You may also compain to the Information Commissions Office, their website can be found here https://ico.org.uk.
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